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Q: Is my personal information protected with your company?
A: Any personal information that you provide to any of our businesses are privacy protected. Your information will never be shared or sold to anyone!

Q: What is a direct member to member payment system?
A: A member to member payment system is when you make a sale, the customer will pay you directly to your payment processor of your choice.
This way you will receive 100% commission with no admin fees.

Q: What we are selling?
A: We are selling Text ADS and Banner ADS advertisement plus any additional bonus products that may be included from time to time. So when you make a sale, the customer
will pay you directly to your payment processor of your choice. Basically you will receive 100% commissions.

Q: How do I update my payment information so I can receive payments?
A: Go to Your Online Survival Kit and click "Payment Info" on the left hand side of the members homepage, add your payment processors that you would
like to use to receive payemnt and then add your password and click 'update'.

Q: Can I have more than one position?
A: Yes, you can have up to 3 positions in any matrix.  We do sugges that you use a different username for each position.  (i.e. username, username1, username2, etc)

Q: Can I skip level 1 and order a package 2, 3 or 4?
A: No. You cannot skip levels. The low cost System is giving you great things, which makes it easy to build your future. By allowing the system to build itself
naturally, you will benefit much more in the long run.

Q: Must I upgrade to the next level?
A: As always, that is completely up to you. If one of your referrals does upgrade to the next level and you have not done so, the direct member-to-member
payment would then be passed upline to the next upgraded member.

Q: Must I wait until I fill my current level to upgrade to next level?
A: No, you can upgrade at any time when you feel comfortable in doing so.

Q: Is there spillover in Your Online Survival Kit?
A: Since this is a forced team matrix, you could receive spillover from your upline once they have filled their personal level.  The next referral your sponsor brings in would then be placed on their next level where there is an empty position.  That could benefit you if that happens.  
The distinct feature of the forced matrix plan is its limited width. This allows members to have only set number of fore-front members as per the set width only.  You have certain maximum number of referrals that you can recruit on the first level, once the maximum number of people are recruited, anyone you sign up after that will spill over or transfer to your next level and so on. As a result of this, both referrals that you recruit as well as the spillover referrals that are below them will remain motivated and fill the matrix faster as they will get benefit from those above them.

Q: Do I need a domain or web hosting account?
A: No. Your site will appear on http://www.YourOnlineSuvivalKit.com/ with your username. You simply promote your referral link to refer new members.

Q: How do I get pad?
A: Payments are made member to member. You will receive 100% commissions. The available payment processors are Payza, Bitcoin, SolidTrustPay, and Skrill.
(Ultimately, ANY means of payment is acceptable, so long as it is agreeable to both members of the transaction.)
IMPORTANT! Members can only receive payments up to their current membership levels. For example if you have purchased a package #1 and # 2 only, and someone
from your 3 tier referrals decided to buy a pack #3 (membership level 3) then YOU WILL PASS UP THIS PAYMENT. And they may pay to their direct or indirect
UpLine member that has already purchased this package. Other words, the system automatically chooses the very first member from this member's UpLine with a membership level 3 or higher.

Q: What Payment Processors can I use?
A: You can use any of the following: SolidTrustPay, Bitcoin, Skrill and Payza or any means agreement to both parties to make or accept payments.

Q: Can I Refer More Than 3 members?
A: Yes! You could invite any number of new members and they will be placed in your matrix.

Q: How long do I have before my account is deleted for not upgrading to the first level?
A: Strictly 2 days, or 48 hours from your registration.  If that becomes a problem causing
a bottleneck, we may change that to 24 hours.

Q: How fast can I make money with this business?
A: You are paid instantly Member-To-Member, so how fast you make money is totally up to you. When you make a sale, the purchaser is required
to send the Package Payment directly to you It can be Instant or within 24 hours if by any other Method.

Q: Do you give refunds?
A: Your membership is NON-REFUNDABLE. All payments are final. Since payments are made member to member, we never handle that money- it is paid directly to our members.

Q: Can I change my details (email, password) after joining?
A: Yes, the Back-Office allows changes to your profile. The only thing you cannot change is your Username.

Q: Can I promote my Referral Link and earn money being a Free Member?
A: NO.

Q: I have received an email that says I have received money, but when I checked my payment account I didn't find any new transactions.  What should I do?
A: First of all, check ALL your payment accounts. Sometimes people can make mistakes. Let's say they sent you the money via Payza, but selected "STP" by mistake
when sent a data through our site. However, some members may send a fake transaction ID without making a payment. In this case you must decline the order in your member area.

Q: I submitted my payment but it has not been confirmed yet, what should I do?
A: Please allow 48 hours for your sponsor or upline to approve payment.  After 48 hours we have an automatic approval system in place. If still a problem contact admin.

Q: I have paid, but have not been confirmed yet. What do I do?
A: Please try to communicate with the member you sent the payment to. It is reasonable to allow at least 24 hours for them to confirm you in the system.
If you are unable to communicate with the member; please contact us, and we will help resolve the issue for you.

Q: Are there any monthly fees or administration costs?
A: No. There are no monthly fees or administration costs.

Q: Is my personal information protected?
A: Yes, the information you enter into the program for your profile will be only used for internal purposes. Your information will never be shared, sold or given to anyone.

Q: Can I pay with a Credit Card?
A: No. You must transfer funds to your payment processors using a credit/debit card or your linked bank account.

Q: Does Your Online Survival Ki issue tax documents or collect tax info?
A: NO. You are NOT an employee or agent of Your Online Suvival Kit . You are responsible for maintaining your own records for tax purposes in accordance with your country or state's laws and requirements.